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Auto Tag and Insurance Agency in Northeast Philadelphia seeking a friendly, flexible, detail oriented and self-motivated, bilingual (Russian speaking) Customer Service representative for a full time position.
This job will require the ability to enter information into our agency software, scan paper work, and answer phone calls from clients about their policies and auto tag questions. We also make a lot of calls to customers concerning insurance cancellations and insurance problems. In addition Customer Service representative will be handling and processing motor vehicle title work and driver's licensing work. It is very important to know how to multi task and work in the fast-paced work environment if you are applying for this job. Understanding PennDOT is a plus... We are looking for a permanent position 40 + hours a week. For more information please email your resume @ agent@planetinsurancephilly.com .
Responsibilities and Requirements:
The qualified Sales Representative candidate will have at least a high school diploma, although a college degree is preferred. Strong preference will be give to candidates with PA Personal Lines Insurance Licenses. Training available for qualified candidates. The ability to become licensed is a requirement of the position.
Job Description:
• Utilizing Agency marketing systems, or those you may develop, to solicit and sell Auto & Home Personal Lines Insurance and related products
• Coordinating with the agent and/or operations manager to provide assistance in determining proper coverage.
• Providing excellent customer service to policyholders
• Attending networking and/or community events
• Educating and assisting customers
• Maintaining knowledge of new products and initiatives. Pursuing a program for development of personal and business skills.
The ideal Auto & Home Insurance Sales Representative will also have:
• Sales and/or customer service experience
• Excellent communication skills -- both written and verbal
• Entrepreneurial spirit with a fearless and positive attitude
• Self-motivation and goal-orientation
• Strong organizational, time management and follow-through skills
• Desire to continually learn new products and services
• Basic computer skills, proficient in Microsoft Windows products (Excel), basic math skills, strong analytical capability, conflict resolution skills and strong verbal and written communication skills.
• A favorable criminal record -- No Felonies
* Note: This position may require having the flexibility to work nonstandard hours/shifts and having the ability to adhere to a structured schedule.
Only e-mail resumes will be considered.
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